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"It appears you may be using a browser that is out of date." but Firefox is current.

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  • Last reply by cor-el

swid052915+M
swid052915+M
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Hello, On https://www.cvs.com/ and entering data in the search box and selecting the search icon goes to https://www.cvs.com/ie11.html with the message "It appears you may be using a browser that is out of date." However, Firefox is current to 110.0.1 (64-bit). See the "out of date" message as well as Firefox Help > About showing Firefox is up to date. By the way, I'm running Windows 11. Pretty frustrating. Thank you, Steve

Hello, On https://www.cvs.com/ and entering data in the search box and selecting the search icon goes to https://www.cvs.com/ie11.html with the message "It appears you may be using a browser that is out of date." However, Firefox is current to 110.0.1 (64-bit). See the "out of date" message as well as Firefox Help > About showing Firefox is up to date. By the way, I'm running Windows 11. Pretty frustrating. Thank you, Steve
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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Could you check whether it helps to turn off your content blockers on the CVS site? Typically the add-ons for content blocking will have a toolbar button that allows you to make exceptions.

swid052915+M
swid052915+M Question owner
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For Content Blockers I figure you mean add-ons. I restarted Firefox in Troubleshooting Mode, which disables the add-ons, and the issue still exists. I also started Firefox as normal with the add-ons enabled, manually disabled each add-on, and the issue still exists. Thanks, Steve

cor-el
cor-el
  • Moderator
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You may have disabled some features in Firefox.

Any relevant-looking messages in the Web Console about blocked content or not working features ?

Do you have enabled "Resist Fingerprinting" if you check this pref on the about:config page?