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arlo pro 3 cannot see feed on firefox

  • 3 replies
  • 0 have this problem
  • 23 views
  • Last reply by Nullzip

Nullzip
Nullzip
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I have Arlo security cameras installed at my house. I have tried numerous "fixes" from the web but no one seems to know why Firefox and google chrome cannot play feeds from the Arlo pro 3 and 4. Arlo pro does show the feed but not the others. I refuse to install Microsoft edge but supposedly there is an app you can download to fix this issue. I need to see my camera feeds in my preferred browser Firefox.

I have Arlo security cameras installed at my house. I have tried numerous "fixes" from the web but no one seems to know why Firefox and google chrome cannot play feeds from the Arlo pro 3 and 4. Arlo pro does show the feed but not the others. I refuse to install Microsoft edge but supposedly there is an app you can download to fix this issue. I need to see my camera feeds in my preferred browser Firefox.
Attached screenshots

All Replies (3)

Dropa
Dropa
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You need to contact their support to verify it's not because might be that Firefox browser login isn't support for their software.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If I do a Google search then the problem seems to be 2K/4K HEVC videos that isn't supported by Firefox. Normal 1080 HD videos should play without a problem.

  • 1332136 - (HEVC) H.265/HEVC Streaming not working [RESOLVED WONTFIX]

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Modified by cor-el

Nullzip
Nullzip Question owner
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so apparently, from what i have gathered here, Firefox neither cares about their patrons or doesn't give a dang about their customers security issues. I thought Firefox was better then this. If I wanted that kind of rude, idiotic service I would still be running that shit software bing. I EXPECT them to treat their customers like shit. but firfox? guess I need to find a new browser firefox is = to chrome = to edge = to shit!!!!