This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Stream won't load on desktop version but does on the mobile version.

Khalid Mohamoud
Khalid Mohamoud
more options

Streams like this don't work on my laptop.

I'll start the stream but it'll load forever and then crash (not the site, but the video player).

These streams do work on my phone using mobile Firefox.

I'm thinking it has something to do with the latest update. I only installed it recently and that's about when these streams started breaking.

Streams like [http://buffstream.io/nba-streams/espn-live-stream.html this] don't work on my laptop. I'll start the stream but it'll load forever and then crash (not the site, but the video player). These streams do work on my phone using mobile Firefox. I'm thinking it has something to do with the latest update. I only installed it recently and that's about when these streams started breaking.

Modified by Khalid Mohamoud

All Replies (2)

AzZA
AzZA
more options

Clear your browser cache and cookies and check if your browser is up to date

Khalid Mohamoud
Khalid Mohamoud Question owner
more options

AzZA said
Clear your browser cache and cookies and check if your browser is up to date

I don't think this will work. I only ever use these streams on private mode and my browser is up to date. Clearing the cache/cookies shouldn't do much.

Is there a specific issue you noticed that'll be fixed by clearing the cache/cookies?