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TB login problems

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by sfhowes

gboles011
gboles011
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I changed my google email password yesterday. now when i go to check mail with Thunder bird I get "authentication error when connecting to server imap.google.com " even though i put in the correct password. any suggestions as to how to fix this? Update TB?

I changed my google email password yesterday. now when i go to check mail with Thunder bird I get "authentication error when connecting to server imap.google.com " even though i put in the correct password. any suggestions as to how to fix this? Update TB?

All Replies (2)

david
david
  • Top 10 Contributor
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Remove the password. That defeats the special password Gmail uses for your thunderbird.

sfhowes
sfhowes
  • Top 10 Contributor
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Check that the incoming server is imap.gmail.com (not imap.google.com or imap.googlemail.com) on 993, SSL/TLS, OAuth2 authentication, User Name = email address. For the outgoing: smtp.gmail.com on 465, SSL/TLS, OAuth2 authentication, User Name = email address. Remove the entries from Saved Passwords in Settings/Privacy & Security, restart TB, enter the account password in the OAuth window to allow TB access.