We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot see Pin to Toolbar option to add extension shortcut icon to toolbar

starbuck.jones
starbuck.jones
more options

I have bought a new pc with Windows 11 home pre-installed and set Mozilla Firefox latest version as default browser ...the issue i am having is placing add-on extension shortcut icons on toolbar. I installed Norton Safe Web and this installed ok and is listed in extension control panel and when i click puzzle icon Norton Safe Web is not shown under manage shortcuts nor can i see option to Pin to Toolbar. Have tried several attempts but still get nowhere.I uninstalled Mozilla Firefox...restarted pc ... did a fresh install of Mozilla Firefox without altering any settings..re-installed Norton Safe Web and still cannot see option to Pin to Toolbar.Clicking the gear icon does not help Have i missed a step somewhere ?

I have bought a new pc with Windows 11 home pre-installed and set Mozilla Firefox latest version as default browser ...the issue i am having is placing add-on extension shortcut icons on toolbar. I installed Norton Safe Web and this installed ok and is listed in extension control panel and when i click puzzle icon Norton Safe Web is not shown under manage shortcuts nor can i see option to Pin to Toolbar. Have tried several attempts but still get nowhere.I uninstalled Mozilla Firefox...restarted pc ... did a fresh install of Mozilla Firefox without altering any settings..re-installed Norton Safe Web and still cannot see option to Pin to Toolbar.Clicking the gear icon does not help Have i missed a step somewhere ?

Chosen solution

I have sorted problem ...i forgot i had profile folder of firefox from previous pc on usb and copied the contents of this folder and pasted the contents into firefox on new pc...everything works ok now.

Read this answer in context 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox 109 comes with the Extensions button as the new way to manage your extensions. The Extensions button (puzzle piece icon) drop-down serves as overflow area for extensions you install, the legacy chevron (>>) overflow area still exists but is only used for built-in toolbar buttons as found in the Customize palette. You can click the gear icon next to an extension or use the right-click context menu to pin the extension to the toolbar (Pin to Toolbar). To (re)move the extension from the toolbar back to the Extensions button drop-down, you can use "Unpin from Toolbar" in the right-click context menu.

More Information:

starbuck.jones
starbuck.jones Question owner
more options

Thanks for reply Cor-el, I let you know later how i got on with add-on extension Pin to Toolbar as i have a personal problem to sort out first. Will add some screen shots of what i see on pc.

starbuck.jones
starbuck.jones Question owner
more options

Chosen Solution

I have sorted problem ...i forgot i had profile folder of firefox from previous pc on usb and copied the contents of this folder and pasted the contents into firefox on new pc...everything works ok now.