This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to restore or import bookmarks on a new installation

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

bitbucket1
bitbucket1
more options

OS - LinuxLite 6.4 fully updated as of this writing FF - 117.0

I just created a new installation of LinuxLite. Upon finding that Firefox was no longer the default browser I installed it. Apparently snapd is a pre-req and it too was installed. The installer does not automatically create a link to launch it and I have to do a search for FF. When I launch it, it seems to run fine. However when I try to restore my bookmarks from a recently created backup, which came from another system, I cannot. From bookmark manager when I select restore and then choose file, nothing happens. No popup window to select the file appears. Likewise when I try to import from an HTML file and choose file, again nothing happens. I imported the bookmarks to Chrome from the HTML file then tried to have FF import from another browser but FF says it can find NO other browser with bookmark, history or password data. Any suggestions?

OS - LinuxLite 6.4 fully updated as of this writing FF - 117.0 I just created a new installation of LinuxLite. Upon finding that Firefox was no longer the default browser I installed it. Apparently snapd is a pre-req and it too was installed. The installer does not automatically create a link to launch it and I have to do a search for FF. When I launch it, it seems to run fine. However when I try to restore my bookmarks from a recently created backup, which came from another system, I cannot. From bookmark manager when I select restore and then choose file, nothing happens. No popup window to select the file appears. Likewise when I try to import from an HTML file and choose file, again nothing happens. I imported the bookmarks to Chrome from the HTML file then tried to have FF import from another browser but FF says it can find NO other browser with bookmark, history or password data. Any suggestions?

All Replies (2)

Terry
Terry
more options

I have no experience of snap and don't want any. If you have no luck, you could try downloading the Mozilla version of Firefox which is a tarball you need to unpack and run from firefox.sig in the resulting folder.

https://www.mozilla.org/firefox/all/#product-desktop-release https://support.mozilla.org/en-US/kb/install-firefox-linux

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

On Linux this can be an issue with "xdg-desktop-portal" and you may have to install some packages like xdg-desktop-portal and xdg-desktop-portal-gtk. Whether to use gtk portal for the file picker. 0:never 1:always 2:auto (true for flatpak or GTK_USE_PORTAL=1, false otherwise)