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Thunderbird update (115.2.2) disconnects Gmail - Gmail accounts won't load/access

  • 3 replies
  • 4 have this problem
  • 265 views
  • Last reply by MarkVictor

ayersc3
ayersc3
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My Thunderbird updated to Supernova (115.2.2). I'm running Windows 11. Now my Gmail won't connect. I attempted to delete the Gmail and readd the account. I can't even add a Gmail account - I get the error:

Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]

Any thoughts/suggestions are welcome.

I'm even willing to revert to the previous version if given the opportunity and instruction. Thanks!

My Thunderbird updated to Supernova (115.2.2). I'm running Windows 11. Now my Gmail won't connect. I attempted to delete the Gmail and readd the account. I can't even add a Gmail account - I get the error: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer] Any thoughts/suggestions are welcome. I'm even willing to revert to the previous version if given the opportunity and instruction. Thanks!

Chosen solution

UPDATE: Issue resolved.

I went to the Firebird Toolbar > Help > Troubleshooting Information. Clicked the "Clear startup cache..." button. I was then able to readd my Gmail and access the account.

Hope this helps someone.

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All Replies (3)

ayersc3
ayersc3 Question owner
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Chosen Solution

UPDATE: Issue resolved.

I went to the Firebird Toolbar > Help > Troubleshooting Information. Clicked the "Clear startup cache..." button. I was then able to readd my Gmail and access the account.

Hope this helps someone.

blackberrylane.co.uk
blackberrylane.co.uk
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I have had the same problem since upgrading to Supernova. I have 3 Gmail accounts, all were accessed from TBird. One then failed when changed to Supernova, so I deleted the account from TBird, expecting to set it up again immediately. I have tried MANY times without success and get a 400 error from Google. I tried the idea of clearing the startup cache (from Thunderbird, not Firebird! I think that was probably a typo!) but that didn't work either. In case it makes any difference, I want to set it up as POP, not IMAP. If I were to try setting it up in IMAP, would that like work better? Then could I change it back to POP? Hope someone can help

MarkVictor
MarkVictor
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I have two GMail accounts. I was unable to set up either as POP through TBird. GMail does not support POP/SMTP.

I'm afraid that you can only use IMAPI with GMail — at least as far as I know and has been my experience. For that reason (and possible archiving issues and privacy issues[!!]), my primary provider is AOL (formerly Verizon) — with whom I'm able to use POP/SMTP through TBird.

Modified by MarkVictor