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Lost saved user ID and Password

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  • Last reply by cor-el

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I had formatted my PC due to error and while re-login to my firefox account, I have lost all sync , can you please check this matter at the earliest, really facing difficulty in remembering id's and passwords

I had formatted my PC due to error and while re-login to my firefox account, I have lost all sync , can you please check this matter at the earliest, really facing difficulty in remembering id's and passwords

All Replies (3)

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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All my login id and passwords were saved in firefox and as bookmarks. But while relogin in firefox, all those saved passwords are vanish, can you please help me to recove those ? i have not kept any local backup for those

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If you use the Time Machine or other backup then try to restore file(s) from this backup, for logins this is about logins.json and key4.db.