This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to save email attachment

more options

After installing Thunderbird version 115.4.1 under WIN 10, email attachments cannot be saved. Also, my colleague's computer cannot save attachments after installing the new version. - I tried the bottom right "Save" button - I tried right clicking on the attachment "Save As" Neither option will offer a dialog to save the attachment. I also tried saving the attachment on emails that I had previously saved without any problems. I couldn't find anything about this issue in settings or discussions. Thanks for any advice Greeting Lubomir Sibor

After installing Thunderbird version 115.4.1 under WIN 10, email attachments cannot be saved. Also, my colleague's computer cannot save attachments after installing the new version. - I tried the bottom right "Save" button - I tried right clicking on the attachment "Save As" Neither option will offer a dialog to save the attachment. I also tried saving the attachment on emails that I had previously saved without any problems. I couldn't find anything about this issue in settings or discussions. Thanks for any advice Greeting Lubomir Sibor

Chosen solution

Spustite Thunderbird v NÚDZOVOM režime (zakázať všetky doplnky a nastaviť ovládacie prvky na predvolené hodnoty) a preverte či problém pretrváva. Na spustenie programu do núdzového režimu môžete použiť odkazy v ponuke Windows- Štart (WIN+R) - Spustiť a tu vypíšte: thunderbird -safe-mode alebo priamo z menu Thunderbird - Pomocník - Režim riešenia problémov https://support.mozilla.org/cs/kb/nouzovy-rezim-thunderbirdu http://imgbank.cz/images/2015/07/21/Thunderbird_nudzovy_rezim0.jpg

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Spustite Thunderbird v NÚDZOVOM režime (zakázať všetky doplnky a nastaviť ovládacie prvky na predvolené hodnoty) a preverte či problém pretrváva. Na spustenie programu do núdzového režimu môžete použiť odkazy v ponuke Windows- Štart (WIN+R) - Spustiť a tu vypíšte: thunderbird -safe-mode alebo priamo z menu Thunderbird - Pomocník - Režim riešenia problémov https://support.mozilla.org/cs/kb/nouzovy-rezim-thunderbirdu http://imgbank.cz/images/2015/07/21/Thunderbird_nudzovy_rezim0.jpg

more options

Děkuji za Vaši rychlou a užitečnou odpověď. Zakázal jsem doplněk "Exquilla for Exchange" a vše funguje jak má. Děkuji a přeji pěkný den.