This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Adding Contacts to Address Book

  • 2 replies
  • 2 have this problem
  • 44 views
  • Last reply by sfhowes

Bill McDonald
Bill McDonald
more options

I been using Thunderbird for donkeys years and Adding Contacts used to be simple'

I can still add contacts directly from the inbox email details. B I cannot EDIT existing contacts or create a new contact through the EDIT or New Contact function. As soon as I click EDIT or on New Contact the address book greys out. I can enter names and other details but "Save" does nothing. Very frustrating. What is causing this.

I been using Thunderbird for donkeys years and Adding Contacts used to be simple' I can still add contacts directly from the inbox email details. B I cannot EDIT existing contacts or create a new contact through the EDIT or New Contact function. As soon as I click EDIT or on New Contact the address book greys out. I can enter names and other details but "Save" does nothing. Very frustrating. What is causing this.

All Replies (2)

Helvetica
Helvetica
more options

This works for me: Open your address book and RIGHT-CLICK on the name you want to edit. This gives you a short dropdown menu. Click on Edit in that menu. Make the changes in the appropriate fields on the right and click Save.

sfhowes
sfhowes
  • Top 25 Contributor
more options

Does the same thing happen in safe/troubleshoot mode (hold Shift when launching TB)? If it still happens in safe mode, create a new test address book, add a contact, and see if the edit operation works.