Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Extensions button does not show extensions - goes to add ons page

  • 2 replies
  • 1 has this problem
  • 18 views
  • Last reply by zeroknight

more options

When I click the extensions jigsaw button, it takes me to the add-ons and themes page. My extensions do not appear so I cannot access them. How do I fix this

When I click the extensions jigsaw button, it takes me to the add-ons and themes page. My extensions do not appear so I cannot access them. How do I fix this

All Replies (2)

more options

Try to turn off any extension and back on.

more options

Extensions need permission to run in private windows when the browser is in private browsing mode.