We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Extensions button does not show extensions - goes to add ons page

  • 2 replies
  • 1 has this problem
  • 18 views
  • Last reply by zeroknight

Kirsti & Mark Hibberd
Kirsti & Mark Hibberd
more options

When I click the extensions jigsaw button, it takes me to the add-ons and themes page. My extensions do not appear so I cannot access them. How do I fix this

When I click the extensions jigsaw button, it takes me to the add-ons and themes page. My extensions do not appear so I cannot access them. How do I fix this

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Try to turn off any extension and back on.

zeroknight
zeroknight
more options

Extensions need permission to run in private windows when the browser is in private browsing mode.