This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

'Home' and "PgUp/Dn' buttons not working - Thinkpad

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by bmulkerns

more options

Hi,

Just installed Firefox (again) as I want to move away from Chrome/Edge. Overall I like it but having the following problems...

The 'Home' key on the top of my Thinkpad no longer functions. When using Chrome or Edge, clicking on 'Home' brings me to the top of the web page I'm looking at. Very handy.

For scrolling long pages, 'PgUp' and 'PgDn' are useful for scrolling sections at time.

But in Firefox, none of these are working properly. the 'Home button does nothing at all. I have used 'Fn+Left' and this works sometimes, other times it does nothing.

The Page Up and Down keys are hit and miss. Sometimes the Page Down button will take me to the bottom of the page, while the 'PageUp' will take me up for a section or two and then stop working.

I'd really like to stick to Firefox but this functionality is important for me and it's very annoying not having it working properly.

Any tips or help will be appreciated.

Thanks, B

Hi, Just installed Firefox (again) as I want to move away from Chrome/Edge. Overall I like it but having the following problems... The 'Home' key on the top of my Thinkpad no longer functions. When using Chrome or Edge, clicking on 'Home' brings me to the top of the web page I'm looking at. Very handy. For scrolling long pages, 'PgUp' and 'PgDn' are useful for scrolling sections at time. But in Firefox, none of these are working properly. the 'Home button does nothing at all. I have used 'Fn+Left' and this works sometimes, other times it does nothing. The Page Up and Down keys are hit and miss. Sometimes the Page Down button will take me to the bottom of the page, while the 'PageUp' will take me up for a section or two and then stop working. I'd really like to stick to Firefox but this functionality is important for me and it's very annoying not having it working properly. Any tips or help will be appreciated. Thanks, B

Chosen solution

You may have switched on caret browsing like posted above. You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).

Note that this is a Firefox accessibility feature.

Read this answer in context 👍 1

All Replies (3)

more options

One possible reason for navigation keys to behavior unpredictably is if "caret browsing" is enabled. You can check on the Settings page -- in the tiny search box, type cursor and check whether "Always use the cursor keys to navigate within pages" is turned on. That needs to be turned off to restore expected behavior.

Was that it?

more options

Chosen Solution

You may have switched on caret browsing like posted above. You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).

Note that this is a Firefox accessibility feature.

more options

Turned caret browsing 'off' as per your suggestion and it works!

Return to Edge avoided. Thank you so much.