This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails will not download in Thunderbird

  • 3 replies
  • 0 have this problem
  • 13 views
  • Last reply by cor-el

more options

bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a computer that is stationed in Florida, so it has not been used in 9 months.

'''bold text'''My emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a computer that is stationed in Florida, so it has not been used in 9 months.

All Replies (3)

more options

This browser support. Here is Thunderbird. https://support.mozilla.org/en-US/questions/thunderbird

more options

This link does not tell me what to do. Did get an error message Component returned failure code: 0x80004005 (NS, ERROR_FAILURE) (nsMsgAccountManager.createIncomingServer) Whatevver this means ! I can send an o/b message and it goes to both Sent file and my I phone, but still will not download on computer. I have the correct port numbers. Can you help?

more options

I've moved the thread to Thunderbird support.