This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Import from Outlook doesn't even show up?

  • 4 replies
  • 0 have this problem
  • 10 views
  • Last reply by Wayne Mery

more options

I have Thunderbird 115.6.1 SUPERNOVA on a Pop_OS installation.

I want to import an Outlook 2016/2019 .pst-file so I was following this article: https://support.mozilla.org/sv/kb/thunderbird-import

Using the import tool I should be able to select Import from Outlook, but that alternative doesnt even show up in my Thunderbird. I only have import from TB, SeaMonkey and address book from file...

What am I missing?

Thnx in advance.

I have Thunderbird 115.6.1 SUPERNOVA on a Pop_OS installation. I want to import an Outlook 2016/2019 .pst-file so I was following this article: https://support.mozilla.org/sv/kb/thunderbird-import Using the import tool I should be able to select Import from Outlook, but that alternative doesnt even show up in my Thunderbird. I only have import from TB, SeaMonkey and address book from file... What am I missing? Thnx in advance.
Attached screenshots

Modified by Wayne Mery

All Replies (4)

more options

I do not know why that option does not appear, but you may want to read this article: http://kb.mozillazine.org/Import_.pst_files Thunderbird does not have the ability to import pst files alone, but is dependent on Outlook being installed on the same PC. I cannot give you more information than that, although if you do a web search, there are several options to convert PST to Thunderbird, such as this one: https://www.wikihow.com/Import-a-PST-File-to-Thunderbird

more options

Ah, okey! Thought so too but...was just hoping for a simpler solution :)

Then it doesnt really matter that the alternative doesnt show up. I will check that link out thank you.

more options

it used to be you just installed an outlook trial version.

more options

mailstore has been suggested elsewhere as a possible solution.