This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox could not download the search plugin from amazon.co.uk

  • 7 replies
  • 0 have this problem
  • 9 views
  • Last reply by Terry

more options

The Amazon.co.uk search plugin was working but now its not and when i try to click "add search engine" a box pops up with

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

another post suggested checking the about:config browser.search.region mine says "GB" which would be correct for .co.uk

All other search plugins work fine. Any suggestions?

The Amazon.co.uk search plugin was working but now its not and when i try to click "add search engine" a box pops up with Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml another post suggested checking the about:config browser.search.region mine says "GB" which would be correct for .co.uk All other search plugins work fine. Any suggestions?

All Replies (7)

more options

See this thread for some info:

more options

Interesting, but why?

Why has Firefox or Amazon (whoever is responsible, I can't see it being Amazon who stopped their own search as that would be crazy), why have Mozilla removed it?

more options

I don't know about this change, maybe the partnership has ended and wasn't prolonged like also happened with Yahoo some years ago. It looks like only US and JP are supported for Amazon.

more options

JackDinn said

Firefox could not download the search plugin

The search plugin fails to install on older versions as well with an "Access Denied" error, indicating this particular issue is not due to a Firefox change.

more options

Which is very odd behavior from Amazon, almost like they don't want people to search/purchase from their site. Weird.

more options

Search engines like Amazon are built-in (resource://search-extensions/) and their manifest.json is present in all Firefox versions, so it shouldn't be a problem to install and enable them. Only a remote check that disables a search engine can do this.

If you compare Amazob with DDG that has allRegionsAndLocales:true

variants: 0: environment: allRegionsAndLocales:true;
more options

You should be able to find a search engine on the Mycroft Project. Remove the blank space in the following url.

https://mycroftproject. com/search-engines.html