This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Data boxes will not allow entries

  • 3 replies
  • 0 have this problem
  • 6 views
  • Last reply by jonzn4SUSE

more options

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

All Replies (3)

more options

Can you share a link to a public site where you see this?

Does it still happen in Troubleshoot Mode?

more options

Public site for submitting support tickets

https://webstars2k.com/default

more options

Screenshots and steps to replicate would be nice. It would be helpful if you show the issue in Firefox, then show where it works in Chrome so that we can try to replicate the issue.