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Not Updating on Windows 10

tightpurchaser
tightpurchaser
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I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thunderbird shows an update available, just as that feature on Firefox did last week. However, though it indicates that it is attempting to download, it shows that nothing is downloading. So, there is a spinning icon on the left, but zero bytes downloading, just as Firefox did. After a restart last week Firefox applied the download. The same action occurs now with Thunderbird. To contrast, that same update just downloaded and applied on this Mac Monterey. The version on Windows 10 is 115.10.2, 64-Bit. There is a general Windows Update problem on that system. Edge, on the other hand, downloads its updates without any problem. I just ran a Troubleshooter that Windows makes available under Settings, Update and Security, Troubleshoot. Right now I am about to restart that computer.

I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thunderbird shows an update available, just as that feature on Firefox did last week. However, though it indicates that it is attempting to download, it shows that nothing is downloading. So, there is a spinning icon on the left, but zero bytes downloading, just as Firefox did. After a restart last week Firefox applied the download. The same action occurs now with Thunderbird. To contrast, that same update just downloaded and applied on this Mac Monterey. The version on Windows 10 is 115.10.2, 64-Bit. There is a general Windows Update problem on that system. Edge, on the other hand, downloads its updates without any problem. I just ran a Troubleshooter that Windows makes available under Settings, Update and Security, Troubleshoot. Right now I am about to restart that computer.

Chosen solution

There was an outage yesterday, during which I became aware of general network problems. My ISP, Comcast, had other customers experience this outage. Now that they replaced hardware and replaced cables that had been in use for about 30 years, the network is back up and the updating works.

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All Replies (2)

Stans
Stans
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Sounds like that system has other problems that should be looked into beyond just Thunderbird. You can always grab the latest release from thunderbird.net and install it over the currently installed version. The installer will upgrade the outdated version. Consider a repair-install of Windows 10 to fix that system.

tightpurchaser
tightpurchaser Question owner
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Chosen Solution

There was an outage yesterday, during which I became aware of general network problems. My ISP, Comcast, had other customers experience this outage. Now that they replaced hardware and replaced cables that had been in use for about 30 years, the network is back up and the updating works.