Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird all of a sudden not working / new interface, not able to access regular Thunderbird (Screenshot attached)

  • 1 reply
  • 0 have this problem
  • Last reply by tania.ad

more options

Hi everyone, My Thunderbird yesterday - without doing any unusual chances that know of - went weird. Whenever I open the programme now it shows a completely different interface and I can't navigate back in any way to the usual calendar, email, contacts. It also seems to be frozen, because when I click settings it doesn't open any window. I have attached a screenshot of how it looks now.

Could anyone help me out on how to get back to regular Thunderbird? I am also a bit worried of losing all my contacts / calendar.

Let me know if there's more info I can give from my end. Any help very much appreciated.

Hi everyone, My Thunderbird yesterday - without doing any unusual chances that know of - went weird. Whenever I open the programme now it shows a completely different interface and I can't navigate back in any way to the usual calendar, email, contacts. It also seems to be frozen, because when I click settings it doesn't open any window. I have attached a screenshot of how it looks now. Could anyone help me out on how to get back to regular Thunderbird? I am also a bit worried of losing all my contacts / calendar. Let me know if there's more info I can give from my end. Any help very much appreciated.

All Replies (1)

more options

Here's the screenshot:

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.