This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pop-up confirmation for Protocol Handlers

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Ale

more options

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:email@example.com," it directly opens my default email application without any confirmation prompt. However, when I click on any other protocol handler, a confirmation pop-up appears, asking me to confirm which application to use. I have attached an example of what I mean.

Is there a way to configure Firefox to always show a confirmation pop-up for all protocol handlers, including mailto links? I prefer to have the option to choose the application each time rather than automatically using the default one.

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:email@example.com," it directly opens my default email application without any confirmation prompt. However, when I click on any other protocol handler, a confirmation pop-up appears, asking me to confirm which application to use. I have attached an example of what I mean. Is there a way to configure Firefox to always show a confirmation pop-up for all protocol handlers, including mailto links? I prefer to have the option to choose the application each time rather than automatically using the default one.
Attached screenshots

Chosen solution

All Replies (1)

more options

Chosen Solution

I have resolved the issue by referring to this article: https://support.mozilla.org/en-US/kb/change-program-used-open-email-links

Modified by Ale

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.