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Ad blocker

  • 7 replies
  • 9 have this problem
  • Last reply by cor-el

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I don't know which ad blocker I have. I can't watch the Olympics without disabling the ad blocker. Could you help, please?

I don't know which ad blocker I have. I can't watch the Olympics without disabling the ad blocker. Could you help, please?

All Replies (7)

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With Ctrl-Shift-a you will see the addons you have. The add on blocker should be there and then you can disable it.

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I didn't see an ad blocker listed. Or maybe I didn't recognize it as one. I don't do computers well.

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Hi

What level of enhanced tracking protection do you have set?

(This guide might help - https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop)

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I don't know what that is. I do not know much about computers, etc.

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Can you post your Troubleshooting Information or at least the Add-ons section as shown on "Help -> More Troubleshooting Information" (about:support)?

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This was a worthless thread. I, too, can't find "adblocker".

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If you do not have content blocking extensions then this leaves Enhanced Tracking Protection as another possible cause.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock,NoScript,DuckDuckGo PE,Disconnect,Ghostery,uBlock Origin,Malwarebytes), always make sure such extensions do not block content.

You can check for issues with Enhanced Tracking Protection and Total Cookie Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like about blocked content.

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