We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox interface breaks when I upload tiktok video

  • 3 replies
  • 0 have this problem
  • Last reply by next

paolofe82
paolofe82
more options

Hi there

Since this morning tiktok seems to completely break firefox on my end and it needs restarting every time.

What happens is: I upload a video, the upload page opens correctly and I can see the upload % filling up Then, as soon as it reaches 100% and I see the video preview, the whole page goes blank.

No bars, no icons, nothing. Just a whole blank page and I need to restart the whole thing. The same doesn't happen in other browsers.

Any help would be appreciated, thank you.

Hi there Since this morning tiktok seems to completely break firefox on my end and it needs restarting every time. What happens is: I upload a video, the upload page opens correctly and I can see the upload % filling up Then, as soon as it reaches 100% and I see the video preview, the whole page goes blank. No bars, no icons, nothing. Just a whole blank page and I need to restart the whole thing. The same doesn't happen in other browsers. Any help would be appreciated, thank you.

All Replies (3)

next
next
  • Moderator
  • Top 10 Contributor
more options

Prova ad usare un profilo pulito -> https://support.mozilla.org/it/kb/Gestione%20dei%20profili#w_creare-un-profilo

Se il problema permane, puoi segnalare il malfunzionamento qui -> https://webcompat.com/

Modified by next

Helpful?

paolofe82
paolofe82 Question owner
more options

Il profilo pulito non ha risolto il problema, così come non lo ha risolto aggiornare driver video e riavviare il pc piu' volte.

C'è altro che posso fare per risolvere il problema?

Helpful?

next
next
  • Moderator
  • Top 10 Contributor
more options

Che io sappia nulla. Come ti ho già scritto, puoi segnalare l'incompatibilità su -> https://webcompat.com/

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.