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CTRL+Shift+P to open Private Window not working.

Diatzen
Diatzen
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Windows 11 23H2 - Firefox 131.0.3

I use firefox on laptop with a usb keyboard, On the laptop CTRL+Shift+P using Left CTRL+Shift+P and Right CTRL+Shift+P works as intended and opens a private window.

However on the usb keyboard using the Left CTRL+Shift+P doesn't work to open a private window while the Right CTRL+Shift+P works normally.

After a bit of trial and error i worked out the issue with the usb keyboard is the left CTRL key. It works for other shortcuts such as CTRL P but just not for the new private window command.

I tried loading firefox in troubleshoot mode to see if this was an addon issue, still no good. Tried 2 different keyboards from the one i use daily just to see what would happen and still the same issue.

Any suggestions? im at a loss.

Windows 11 23H2 - Firefox 131.0.3 I use firefox on laptop with a usb keyboard, On the laptop CTRL+Shift+P using Left CTRL+Shift+P and Right CTRL+Shift+P works as intended and opens a private window. However on the usb keyboard using the Left CTRL+Shift+P doesn't work to open a private window while the Right CTRL+Shift+P works normally. After a bit of trial and error i worked out the issue with the usb keyboard is the left CTRL key. It works for other shortcuts such as CTRL P but just not for the new private window command. I tried loading firefox in troubleshoot mode to see if this was an addon issue, still no good. Tried 2 different keyboards from the one i use daily just to see what would happen and still the same issue. Any suggestions? im at a loss.

All Replies (1)

markwarner22
markwarner22
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Sounds like bad keyboard is the problem here. Have you tried another working USB keyboard to check this problem.

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