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Deleting emails on Thunderbird Mobile deletes on device only, but not on server

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  • 2 have this problem
  • 11 views
  • Last reply by geckofish52

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Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop version. Server types are IMAP Mail Server.

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop version. Server types are IMAP Mail Server.

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Hello,

I am experiencing the exact same issue on Android under the same circumstances.

I have:

  • Not yet attempted to log out or log back in
  • Re-enabled android service apps that I had disabled.

On Pixel 8 Pro with Android 15

Helpful?

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Hello,

in the meanwhile I found the related settings. As I'm from Germany I found it under:

Einstellungen / Account auswählen / Kontoeinstellungen / E-mails abrufen / Beim Löschen von Nachrichten / Auch auf Server löschen

In English I hope it will be like following: Settings / Select account (do it for each account) / Account settings / Retrieve emails / When deleting messages / Also delete on server

Helpful?

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Thank you! "Also delete on server" was the correct setting that fixed the issue.

Perhaps I am missing something about how people typically use Thunderbird, but this does not seems like a "sane default" to me...

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