This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't download docs. from closed account

  • 1 reply
  • 0 have this problem
  • Last reply by Paul

more options

I closed an account that I had gmail send all my information from. Now that I want to download it, I can't due to the fact that it wants me to log into the account that no longer exists. If I try signing in to another account to try to download it will not let me. This is a brand new phone and I can't open my bank app due to a message that keeps reading " page management" ,have installed and Uninstaller it. Been to bank, TMobile site and simply nothing works and now i can't recover my downloads from an account that was closed even though I downloaded them cause it keeps sending me the email address of the account that's closed and won't accept another account to open the download. Thank you. Sara M Roscher. [Email address]

I closed an account that I had gmail send all my information from. Now that I want to download it, I can't due to the fact that it wants me to log into the account that no longer exists. If I try signing in to another account to try to download it will not let me. This is a brand new phone and I can't open my bank app due to a message that keeps reading " page management" ,have installed and Uninstaller it. Been to bank, TMobile site and simply nothing works and now i can't recover my downloads from an account that was closed even though I downloaded them cause it keeps sending me the email address of the account that's closed and won't accept another account to open the download. Thank you. Sara M Roscher. [Email address]

Modified by Paul

All Replies (1)

more options

Hi Sara

I am going to remove your email address from your question for your privacy and security as this is an open forum.

This does not sound like an issue with Firefox for Android but is something that the Gmail support team should be able to help you with.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.