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cant reply to email call for auth need to uncheck dont know where to do

AnonymousUser
AnonymousUser
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I get this after updating thunderbird and I have never checked for auth. Can not find where to uncheck....Sending of message failed. An error occurred sending mail: Unable to authenticate to SMTP server smtp-server.triad.rr.com. It does not support authentication (SMTP-AUTH) but you have chosen to use authentication. Uncheck 'Use name and password' for that server or contact your service provider.

== updated to new

I get this after updating thunderbird and I have never checked for auth. Can not find where to uncheck....Sending of message failed. An error occurred sending mail: Unable to authenticate to SMTP server smtp-server.triad.rr.com. It does not support authentication (SMTP-AUTH) but you have chosen to use authentication. Uncheck 'Use name and password' for that server or contact your service provider. == updated to new

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Thunderbird support is over here. http://www.mozillamessaging.com/en-US/support/ or here: http://forums.mozillazine.org/viewforum.php?f=39

AnonymousUser
AnonymousUser Question owner
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wheres your answer...nothing here

the-edmeister
the-edmeister
  • Moderator
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You are in the wrong forum for Thunderbird support.