Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox memory usage grows up to 700mb of RAM

more options

Only noticed this happening the last month or so, but starting firefox with about 15-20 tabs, I'm seeing moderate usage in the 180-250mb range.

After browsing for 30 min or so, this jumps and hangs pretty steadily at 500-600mb. If using anything flash-related like youtube, usage will jump to 700mb. Furthermore there's a constant memory leak even if I'm doing nothing, and leaving my firefox on overnight results in a crash screen when I wake up. Please update this memory problem

This happened

Every time Firefox opened

== 1 month ago

Only noticed this happening the last month or so, but starting firefox with about 15-20 tabs, I'm seeing moderate usage in the 180-250mb range. After browsing for 30 min or so, this jumps and hangs pretty steadily at 500-600mb. If using anything flash-related like youtube, usage will jump to 700mb. Furthermore there's a constant memory leak even if I'm doing nothing, and leaving my firefox on overnight results in a crash screen when I wake up. Please update this memory problem == This happened == Every time Firefox opened == 1 month ago

All Replies (3)

more options

I too have noticed this problem, however I think that it's not the number of tabs that causes it, but the content of the tabs. I usually browse with 30-40 tabs no problem, with my memory usage below 500MB at any time, no matter what I'm doing. However, I just started playing SimCity 4 again, causing me to visit http://www.simtropolis.com. With this website, and more than one tab open (this means just two tabs will do it!), my memory usage spikes up to between 700MB and 800MB.

more options

Hello Ben and Nick.

This kind of issues are, unfortunately, more common and the we'd like. Thankfully, 99% of the cases are very easy to solve. However, you do need to diagnose what your exact problem is. Do this:

  1. run Firefox in safe-mode to disable all extensions and plugins. If this fixes your issues, be them with RAM or CPU usage, then you know it's a problem with plugins or extensions. Proceed to number 2. If safe-mode doesn't fix the issues, then read bellow, after this list;
  2. update all extensions and plugins in your Firefox. If this doesn't solve the issues, proceed to the following number;
  3. disable all extensions and plugins in your Firefox (not running safe-mode). Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you WANT that plugin to be enabled, so keep your overall number of plugins as low as possible. When you encounter the problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all.
  4. enable one extension at a time. Again, be certain that you WANT that extension to be enabled, so keep your overall number of extensions as low as possible. When you encounter the problems, you know you've found a problematic extension, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all;
  5. you're done! You've fixed your problems with problematic add-ons.

Ok, if disabling all extensions and plugins through safe-mode didn't work to bring Firefox's CPU and RAM usage to good levels, then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Do as follows:

  1. do a virus/malware check on your computer. If this doesn't fix it, proceed;
  2. disable all software running in the background that you don't want to have running in the background (in windows, this is done by pressing WINDOWS+R in your keyboard, typing "msconfig" (without the commas) and pressing enter. Now, under the "Startup" tab, you can uncheck the software you don't want, and reboot your system for changes to take effect. If you're unsure of what software you want running, ask someone with more experience). If this doesn't fix your issues with Firefox, proceed;
  3. check your firewall/antivirus/security suite for enabled functions/features that you don't want and/or may be conflicting with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable them to see whether or not that's true. As long as you don't browse the web with your antivirus completely off and your firewall completely turned off, there should be no problems. If this doesn't solve the issues, proceed to the following number;
  4. check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem (after all, it's the last item on the list), it's remotely possible. If this doesn't work, proceed to the following point;
  5. clean up your OS registry, using appropriate software. If this doesn't do it, I'm out of ideas. Except make sure you've followed my instructions correctly.
more options

Well, this is ridiculous, as it's gotten worse. I disabled all my extensions, then I looked at the plug-ins, hit update, discovered my Shockwave Director one was outdated, so updated it. So now, half check out fine, but a half dozen more of my plug–ins say, "version not detected", & I should do "Reseach"! Well, I don't know how exactly to do that, as it doesn't really tell me what version I have, nor what the various plug-ins do, so I don't know if disabling them will mess up things as I browse.

After updating the shockwave, I figured that would make a decent impact on the memory usage, well, it did, for about 30seconds! Now I'm right back at nearly A GIG worth of memory, plus it keeps showing OVER 100 THREADS OPEN, which is absurd, and ranges from 70 to over 100% of CPU Usage!!!!!!

Every time I do anything I keep getting windows saying it can't move, & do I want the script to end, yet no matter what I do, end the script or not, soon at I touch the window with my mouse, the blue spinning globe sets off again. I have never had this kind of problem with any other browser (& I have at least three that I use besides FF), so I seriously doubt I've done something to cause it. I've also used FF for many years, just the last year or so, has this become so overbearing a problem....