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Sending of message failed. An error occurred sending mail: Unable to authenticate to SMTP server shawmail.vc.shawcable.net. It does not support authentication (SMTP-AUTH) but you have chosen to use authentication. Uncheck 'Use name and password' for that

AnonymousUser
AnonymousUser
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Sending of message failed. An error occurred sending mail: Unable to authenticate to SMTP server shawmail.vc.shawcable.net. It does not support authentication (SMTP-AUTH) but you have chosen to use authentication. Uncheck 'Use name and password' for that server or contact your service provider.

This happened

Every time Firefox opened

== I upgraded to new version

Sending of message failed. An error occurred sending mail: Unable to authenticate to SMTP server shawmail.vc.shawcable.net. It does not support authentication (SMTP-AUTH) but you have chosen to use authentication. Uncheck 'Use name and password' for that server or contact your service provider. == This happened == Every time Firefox opened == I upgraded to new version

Chosen solution

Firefox doesn't do email, it's a web browser.

If you are using Firefox to access web mail, you need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/ or this one http://forums.mozillazine.org/viewforum.php?f=39

Read this answer in context 👍 4

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Firefox doesn't do email, it's a web browser.

If you are using Firefox to access web mail, you need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/ or this one http://forums.mozillazine.org/viewforum.php?f=39