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When I open a mail item it goes back to the logon

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  • Last reply by Shawn

AnonymousUser
AnonymousUser
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When I load Mozilla the Icon doesn't work. So I go on through AOL and then When I open a mail item it goes back to the logon

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.5; AOLBuild 4337.156; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC EA 2; BO1IE8_v1;ENUS)

When I load Mozilla the Icon doesn't work. So I go on through AOL and then When I open a mail item it goes back to the logon == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.5; AOLBuild 4337.156; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC EA 2; BO1IE8_v1;ENUS)

All Replies (1)

Shawn
Shawn
  • Moderator
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See Firefox won't start - find solutions

One of your add-ons might be the culprit. Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

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If that does not solve the problem, create a new profile Then, Recover your data from the old profile. See http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile