Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Aroows up and down, Page Up & Page Down buttons either don't work or makes the page jump to the end

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

For some reason, the arrow keys (up & down) do not make the websites go up and down. Also, the page up and page down buttons either do nothing or make the sites jump to the bottom.

This happened

Every time Firefox opened

== New version of Firefox wa installed (3.6.6)

For some reason, the arrow keys (up & down) do not make the websites go up and down. Also, the page up and page down buttons either do nothing or make the sites jump to the bottom. == This happened == Every time Firefox opened == New version of Firefox wa installed (3.6.6)

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may have switched on caret browsing: press F7 to toggle See http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works

Tools > Options > Advanced : General: Accessibility: [[ ] "Always use the cursor keys to navigate within pages" See http://kb.mozillazine.org/Accessibility_features_of_Firefox See http://kb.mozillazine.org/accessibility.warn_on_browsewithcaret ..... In Firefox 3.6 and later versions you can disable the F7 shortcut that toggles caret browsing by setting the pref accessibility.browsewithcaret_shortcut.enabled to false.

To open the about:config page, type about:config in the location (address) bar and press the Enter key, just like you type the url of a website to open a website. If you see a warning then you can confirm that you want to access that page.