Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Mac says i do not have sufficient permission,( though I've repaired permissions and checked that I'm an administrator of this computer) to upgrade- can you tell me what the problem is? Mac 10.5.8

  • 1 reply
  • 36 have this problem
  • 20 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

My Mac says i do not have sufficient permission,( though I've repaired permissions and checked that I'm an administrator of this computer) to upgrade- can you tell me what the problem is? Mac 10.5.8

This happened

Every time Firefox opened

I attempted to upgrade from 2.0 version

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

My Mac says i do not have sufficient permission,( though I've repaired permissions and checked that I'm an administrator of this computer) to upgrade- can you tell me what the problem is? Mac 10.5.8 == This happened == Every time Firefox opened == I attempted to upgrade from 2.0 version == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Chosen solution

See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X ..... If you have Mac OS X 10.5 or newer then do this:

Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html Trash the current Firefox application to do a clean reinstall. Install the new version that you have downloaded. Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Read this answer in context 👍 2

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X ..... If you have Mac OS X 10.5 or newer then do this:

Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html Trash the current Firefox application to do a clean reinstall. Install the new version that you have downloaded. Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.