This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since latest Firefox automatic update, any downloaded jpg is saved as a firefox file and I cannot save as a jpg. Why?? Help please!!

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

Since the latest FF automatic update - any jpg I send to myself I cannot save as a jpg. This is so frustrating. I use my camera phone to take shots of our library activities and then to make newsletters, website updates etc. Just started this week. Today is the first day I noticed this problem.

This happened

Every time Firefox opened

== Today 7/28/10

Since the latest FF automatic update - any jpg I send to myself I cannot save as a jpg. This is so frustrating. I use my camera phone to take shots of our library activities and then to make newsletters, website updates etc. Just started this week. Today is the first day I noticed this problem. == This happened == Every time Firefox opened == Today 7/28/10

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can rename the files and give them a .jpg file extension. You can force that while saving the file if you add quotes around the name: "image.jpg"

Help > Troubleshooting Information > Profile Directory > Open Containing folder See also Use the Troubleshooting Information page to help fix Firefox issues

See also "Reset Download Actions": http://kb.mozillazine.org/File_types_and_download_actions