This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I change the automatic download options when I am downloading from email or a website?

  • 1 reply
  • 12 have this problem
  • 3 views
  • Last reply by cor-el

more options

I was uploading (or downloading, I'm not sure) a music file that was sent to me by email, and the gray box that automatically asks me if I want to download came up, and I accidentally clicked the wrong thing instead of just hitting okay. (there are two options to click - click the little bubble, and I have mine always on the first option) I don't remember what the option was, but now it asks me where to save it and when I hit iTunes, it doesn't go to my iTunes. How do I get the original "would you like to save this file" or "download now" box back?

This happened

Just once or twice

== I accidentally clicked the wrong option while downloading

I was uploading (or downloading, I'm not sure) a music file that was sent to me by email, and the gray box that automatically asks me if I want to download came up, and I accidentally clicked the wrong thing instead of just hitting okay. (there are two options to click - click the little bubble, and I have mine always on the first option) I don't remember what the option was, but now it asks me where to save it and when I hit iTunes, it doesn't go to my iTunes. How do I get the original "would you like to save this file" or "download now" box back? == This happened == Just once or twice == I accidentally clicked the wrong option while downloading

All Replies (1)

more options

See:

"File handling in Firefox 3 and SeaMonkey 2"  and "Reset Download Actions": http://kb.mozillazine.org/File_types_and_download_actions