This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox seemingly trying to display a GIF image

  • 4 replies
  • 18 have this problem
  • 8 views
  • Last reply by cor-el

BigMart
BigMart
more options

Recently I have tried to follow links from sites and instead of displaying the new page I get a blank page.

The tab for the page shows s (GIF Image 1x1 pixels)

Why is this happening and is there anything I can do?

Recently I have tried to follow links from sites and instead of displaying the new page I get a blank page. The tab for the page shows s (GIF Image 1x1 pixels) Why is this happening and is there anything I can do?

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead.
Kaspersky": "Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"
See Configuring Kaspersky Internet Security and Configure firewalls so that Firefox can access the Internet

BigMart
BigMart Question owner
more options

Mine is Kaspersky Internet Security v.9.0.0 Obviously it has been updated since the article was written, and the procedures are not the same.

BigMart
BigMart Question owner
more options

As I said mine is Kasperksy IS v.9.0.0 2010 edition. Cannot see any link to Filtration Sytem there. Can you, Cor-el or someone else help?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to ask at the Kaspersky forum: http://forum.kaspersky.com/