This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

SBS video player not working with Firefox

  • 3 replies
  • 42 have this problem
  • 1 view
  • Last reply by JohnBentley

Rob3et
Rob3et
more options

When I go on the SBS website, at www.sbs.com.au and go to view the full episodes in the SBS video player the videos do not play. I am able to watch using other browsers.

When I go on the SBS website, at www.sbs.com.au and go to view the full episodes in the SBS video player the videos do not play. I am able to watch using other browsers.

All Replies (3)

mastadizzy
mastadizzy
more options

Hi,

This video website is based on "Flash". It means that you need to have "Adobe Flash Player". You can download Adobe Flash Player at this website.

I hope this will solve the case.

Kind regards, Joren

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your above posted list of installed plugins shows that you have the Flash plugin.

You can verify that you have the Flash plugin for Firefox on the Adobe Flash Players Test Page.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

JohnBentley
JohnBentley
more options

Disabling Adblock Plus for sbs worked for me.