This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on Bookmarks, then Organize, the pop-up box is empty. I cannot organize my bookmarks. What's wrong?

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

more options

I have a lot of bookmarks, and I used to organize them by creating folders and dropping bookmarks into the folders. Now I am no longer able to organize them. When I click on Bookmarks, then Organize, the pop-up box is empty. I cannot organize my bookmarks. I can click on create a folder, but nothing happens when I do. What's wrong?

I have a lot of bookmarks, and I used to organize them by creating folders and dropping bookmarks into the folders. Now I am no longer able to organize them. When I click on Bookmarks, then Organize, the pop-up box is empty. I cannot organize my bookmarks. I can click on create a folder, but nothing happens when I do. What's wrong?

All Replies (1)

more options

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r45

Update the Flash plugin to the latest version.


You can check http://kb.mozillazine.org/Locked_or_damaged_places.sqlite