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A notice that a security update is available but UI do not have permissions to update, which I clearly do; I run Mac OS 10.6.4 and I am the administrator.

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  • Last reply by TonyE

pjlimon
pjlimon
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I received a notice of a security/stability update to FireFox 3.6.3. I have a MacBook Pro 13" running OS 10.6.4. The claim is that I do not have permission to upgrade and I should consult with my system administrator.

I am the administrator of this machine. I do not have another system administrator. I have never had this issue before, either with Firefox or any other software.

I restarted Firefox and logged in again but the same thing happened

(edited to stop the post from scrolling to the right)

I received a notice of a security/stability update to FireFox 3.6.3. I have a MacBook Pro 13" running OS 10.6.4. The claim is that I do not have permission to upgrade and I should consult with my system administrator. I am the administrator of this machine. I do not have another system administrator. I have never had this issue before, either with Firefox or any other software. I restarted Firefox and logged in again but the same thing happened ''(edited to stop the post from scrolling to the right)''

Modified by TonyE

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TonyE
TonyE
  • Moderator
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Try doing a clean install.

  1. Download the Firefox installer from http://www.mozilla.com
  2. Trash the current Firefox application
  3. Now try installing the new version of Firefox (How to download and install Firefox on Mac)

Doing the above will not remove your user data, that is stored elsewhere in the profile folder, though if you wish you can back that up first

If you are still having problems with privileges see troubleshooting permissions issues in Mac OS X