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After most recent update (3.6.10) cannot connect to internet via any browser or application (Windows Vista)

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  • Last reply by rakobernik

rakobernik
rakobernik
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I recently updated Firefox to 3.6.10 on a Windows Vista machine and have been unable to connect to the internet with any application since. Any help you can provide would be graciously appreciated.


Upon receiving the "Firefox has updated and needs to restart" message, I continued to browse the internet for a period of time. When I finished what I was doing, I restarted the browser. When it came back up, it failed to connect to the internet. Signal strength from wireless network is "Very Good" and indicates that I am connected to the internet. I have tried the following with no success:

- Attempted to connect to internet with Internet Explorer - Restarted the machine - Disabled Windows firewall - Checked that Internet Options settings had not changed - Connected to different wireless networks

After each of the above, I tried to connect with IE and Firefox.

As an amateur it seems that this isn't a Firefox problem, but I have to assume since the connection was good immediately before restarting the program and the completely inoperative after restarting, that it has something to do with the installation. Thank you very much for your time.

Reed

I recently updated Firefox to 3.6.10 on a Windows Vista machine and have been unable to connect to the internet with any application since. Any help you can provide would be graciously appreciated. Upon receiving the "Firefox has updated and needs to restart" message, I continued to browse the internet for a period of time. When I finished what I was doing, I restarted the browser. When it came back up, it failed to connect to the internet. Signal strength from wireless network is "Very Good" and indicates that I am connected to the internet. I have tried the following with no success: - Attempted to connect to internet with Internet Explorer - Restarted the machine - Disabled Windows firewall - Checked that Internet Options settings had not changed - Connected to different wireless networks After each of the above, I tried to connect with IE and Firefox. As an amateur it seems that this isn't a Firefox problem, but I have to assume since the connection was good immediately before restarting the program and the completely inoperative after restarting, that it has something to do with the installation. Thank you very much for your time. Reed

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rakobernik
rakobernik Question owner
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PROBLEM SOLVED:

In Internet Options under Connections > Settings, "Use system settings" was selected. Changing the selection to "Automatically detect proxy settings for this network" in connection settings allowed all applications to connect to the internet.

Why "System settings" continues to work on my XP system after the update and why it worked on the Vista system before the update but not after the update is a mystery... but as long as it works, who cares