This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can not open new windows

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

zakkarah
zakkarah
more options

When I´m on the internet I can not open new windows, not by ¨file new windows ¨ or by ctrl N. New tabs work but no new windows. It worls well with all other browsers.

When I´m on the internet I can not open new windows, not by ¨file new windows ¨ or by ctrl N. New tabs work but no new windows. It worls well with all other browsers.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r32

Update the Flash plugin to the latest version.