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phone numbers do not appear on Web pages in Firefox, they are fine in MExplorer

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

taumma
taumma
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About 14 days ago I noticed that when a web page loads the phone number of the organisation comes up and then disappears in about 5 seconds. After that there is no phone number - although fax numbers still appear.

I think that the phone numbers are in a skype formated box and it is the skype box that is disappearing. How do I fix it?

About 14 days ago I noticed that when a web page loads the phone number of the organisation comes up and then disappears in about 5 seconds. After that there is no phone number - although fax numbers still appear. I think that the phone numbers are in a skype formated box and it is the skype box that is disappearing. How do I fix it?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Known to be caused by the Skype extension for Firefox - disable it.
http://kb.mozillazine.org/Problematic_extensions

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.0 r42
  2. Java Plug-in 1.6.0_03 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.