This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My firefox crashed 1 or 2 second and back on when I entered new URL. What happened?

  • 1 reply
  • 3 have this problem
  • 7 views
  • Last reply by cor-el

Kevinifl
Kevinifl
more options

When I tried to open a new tab and enter new URL, log in or sign out of e-mail pages (yahoo and gmail), firefox crahsed 1 or 2 second (not responding) but it works normally after that.

When I tried to open a new tab and enter new URL, log in or sign out of e-mail pages (yahoo and gmail), firefox crahsed 1 or 2 second (not responding) but it works normally after that.

Modified by Kevinifl

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is not a crash, but a hang. If Firefox crashes then the browser is closed.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also Firefox hangs or is not responding - How to fix