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Firefox will not allow use of my Outlook 2003 email even when default it tries to use Windows Live.

  • 4 replies
  • 7 have this problem
  • 4 views
  • Last reply by vkm

vkm
vkm
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Using Firefox 3.6.12 on Win7, Outlook 2003 email. Firefox will not use my Outlook email even when set as the default, or when "always asked" is used. Always tries to open Windows Live when "sending link", or with website hyperlinks for email.

Using Firefox 3.6.12 on Win7, Outlook 2003 email. Firefox will not use my Outlook email even when set as the default, or when "always asked" is used. Always tries to open Windows Live when "sending link", or with website hyperlinks for email.

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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See if this helps you.
http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+...

vkm
vkm Question owner
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This has all been done and the problem persists.

It tries to open Outlook first, then the message "Navigation to this webpage was cancelled" and it proceeds to open Windows Live mail.

I don't know if the problem is with Outlook or Firefox..

the-edmeister
the-edmeister
  • Moderator
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Have you tried a Windows7 support forum?
It sounds to me like the Operating System is canceling the "mailto call" to Outlook 2003 and redirecting it to Windows Live, instead.

vkm
vkm Question owner
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that would explain a lot... thanks - I'm inclined to agree.