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I get a "Firefox can't establish a connection to the server at www.amazon.com." message when I go to Amazon.com.

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  • Last reply by cor-el

joetonigh
joetonigh
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When I try to go to Amazon.com I get the following message: Firefox can't establish a connection to the server at www.amazon.com. This is the only page I can't view. The details say that the site does not supply ownership information and the connection is not encrypted.

When I try to go to Amazon.com I get the following message: Firefox can't establish a connection to the server at www.amazon.com. This is the only page I can't view. The details say that the site does not supply ownership information and the connection is not encrypted.

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cor-el
cor-el
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also http://kb.mozillazine.org/Error_loading_websites - "Error_loading_some_websites"

Other things that need attention.
See http://www.mozilla.com/plugincheck/

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.0 r32
  2. Adobe Shockwave for Director Netscape plug-in, version 11.5
  3. Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  4. Adobe Acrobat Plug-In Version 7.00 for Netscape

Update the Flash plugin to the latest version.

Update the Shockwave for Director plugin to the latest version.

Update the Java plugin to the latest version.

Update the Adobe Reader plugin to the latest version.