Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I get Bookmarks to ask me in which folder to store the bookmark?

more options

On my other computer & my wife's computer, when I click on 'Bookmarks' I am asked which folder I want to use to store the bookmark.

It used to work that way on this computer but now it does not ask where to save the bookmark. I just saves it in the 'Recently Bookmarked' folder.

How can I get back to asking me which folder to use?

Thanks for any help.

On my other computer & my wife's computer, when I click on 'Bookmarks' I am asked which folder I want to use to store the bookmark. It used to work that way on this computer but now it does not ask where to save the bookmark. I just saves it in the 'Recently Bookmarked' folder. How can I get back to asking me which folder to use? Thanks for any help.

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Read this answer in context 👍 2

All Replies (4)

more options

Any chance you have the McAfee Site Advisor extension installed in Firefox?
If so, disable it until McAfee fixes it.

more options

No, I do not have McAfee Site Advisor extension installed.

more options

Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

I followed your instructions and it worked.

The add-on that was causing the problem was called 'Blacksheep'.

Here is what that add-on was supposed to do: 'Cloud-based security company "Zscaler" has launched a new Firefox web browser plug-in called "BlackSheep" designed to protect users against a recent browser hijacking tool that allows just about anyone to potentially hijack your web browser session."

I have re-enabled all my other add-ons and the bookmarks function is still working.

Thanks for the help.