This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

some, not all, links not working on certain website. Links work in other browser. Any help out there?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

I cannot get the login links (either of them) or a couple of other links to work in firefox 3.6.13. Other links on this page work fine and all links work fine using chrome. This is the only page I am having this issue with, any help?

I cannot get the login links (either of them) or a couple of other links to work in firefox 3.6.13. Other links on this page work fine and all links work fine using chrome. This is the only page I am having this issue with, any help?

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")