This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

YouTube and Me.com don't recognise my copy of Firefox 13.6.13 and say it's outdated

  • 1 reply
  • 9 have this problem
  • 13 views
  • Last reply by TonyE

more options

Ceertain websites like YouTube and Me.com tell me that I am using an out of date browser incompatible with their system when in fact I am using the most up to date release of Firefox. How can I fix this?

Ceertain websites like YouTube and Me.com tell me that I am using an out of date browser incompatible with their system when in fact I am using the most up to date release of Firefox. How can I fix this?

All Replies (1)

more options

You need to reset your user agent string, yours was modified by the megaupload add-on. For details see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser