This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After I agree to update- I try to put the firefox update in the application folder and it says the operation can't be completed because you don't have permission to access some of the items.

judypfox
judypfox
more options

The update window shows up, I agree to update. I have a Mac, so the Firefox symbol shows up and I am to drag it to the application folder. After I do that is asks if I want to replace the older version of Firefox and I agree. The is says: The operation can't be completed because you don't have permission to access some of the items.

The update window shows up, I agree to update. I have a Mac, so the Firefox symbol shows up and I am to drag it to the application folder. After I do that is asks if I want to replace the older version of Firefox and I agree. The is says: The operation can't be completed because you don't have permission to access some of the items.

All Replies (1)

silkphoenix
silkphoenix
more options

Please read this thread for solution:


http://support.mozilla.com/en-US/questions/802182