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Firefox reloads fileserve pages instead of downloading file

  • 7 replies
  • 77 have this problem
  • 15 views
  • Last reply by Arbonaut

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Any Fileserve page I click on loads correctly, I choose to download the file, enter the captcha, and then the countdown to access the file begins. When the countdown reaches zero, the entire page reloads to the state it was when I initially clicked on it, instead of displaying the button to download the file.

Any Fileserve page I click on loads correctly, I choose to download the file, enter the captcha, and then the countdown to access the file begins. When the countdown reaches zero, the entire page reloads to the state it was when I initially clicked on it, instead of displaying the button to download the file.

All Replies (7)

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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

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Thanks very much for your help, cor-el. I followed all your instructions and the page behaved in safe mode as I would have expected it to normally, so I guess it's one of the add-ons causing problems.

I have 4 instances of Java Console (which I don't remember adding, so maybe they came packaged with FF4?) Their version numbers are 6.0.05, 6.0.07, 6.0.11, & 6.0.24, as well as Java Quick Starter 1.0. I'm thinking one (or more) of those might be the problem but I don't want to disable them and FUBAR my firefox.

Your help is appreciated.

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You're welcome.

See this for the Java Console extensions, you can remove them all because they are not needed to run Java applets.

See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

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I went ahead and disabled the Java Consoles, as well as disabling Ad-Block but my problem continued. I use all the add-ons I have pretty regularly so disabling even one of them isn't up my alley. I just went ahead and installed an IE Tab add-on for use with those Fileserve links that wouldn't work, and that seems to be working out okay. Thanks again for the responses and the help, I really appreciate you taking the time. :)

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You're welcome

If it does work as you wrote above in Safe-mode then disable all extensions and then try to find which is causing it by enabling one extension at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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I have exactly the same problem. Clearing the cache, or deleting cookies does not help.

I have been downloading from Fileserve for years, then suddenly it started resetting the page instead of showing the download button.

It happens even when I start FF in safe mode, with all add-ons disabled, so it is not one of them causing the trouble.

I can download with no problems from Fileserve, using Comodo Dragon, or K-Meleon browsers.

And I can download from several other file share sites with F-Fox, so the problem is only an issue between F-Fox and Fileserve.

Cheers, Leo.

Modified by leograyson

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I noticed something funny.

If I leave the tab with fileserve in it, to look at something in another tab, fileserve doesn't reload.*

That is everything works as it should.

  • You may have noticed that fileserves "waiting counter" stops when the page doesn't have the focus? Something funny's happening around that?