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The forward and back arrows are inoperative. Help.

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  • Last reply by cor-el

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Using Windows Vista, I just installed Firefox 4. Now the page forward and back arrows no longer work. Also when I first open Firefox it opens to a blank instead of my home page.

Using Windows Vista, I just installed Firefox 4. Now the page forward and back arrows no longer work. Also when I first open Firefox it opens to a blank instead of my home page.

All Replies (5)

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This can be a problem with the file places.sqlite that stores the bookmarks and the history.

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I followed the instructions (1) close Firefox completely, (2) open the Firefox profile folder, and (3) delete or rename all files named "places.sqlite" . I also renamed "permissions.sqlite". There was no "places.sqlite-journal" or "places.sqlite.corrupt".

Upon restarting Firefox these two files were rebuilt, but the problems are still there. Nothing has changed.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

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This corrected the problem, as I had several extensions that were incompatible with Firefox 4.0. For others attempting to follow these instructions, I did encounter one difficulty. The Add-ons manager would not open unless I had at least two tabs already open.

Many thanks for your help in correcting this aggravation.

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You're welcome