This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My 'new tab' button, the ctrl+T and going to file, new tab doesn't work

  • 4 replies
  • 23 have this problem
  • 1 view
  • Last reply by dnahansen

more options

When I go to click to open a new tab, it doesn't open. If I do ctrl+T it won't open a new tab. If I go to file and select new tab it won't open a new tab. The only way it will open a new tab is if I right click on a link somewhere on the page and click new tab. It's bizarre.

And while I'm at it, I went to download firefox 4.o it came up with an error page so I can't download firefox again...

When I go to click to open a new tab, it doesn't open. If I do ctrl+T it won't open a new tab. If I go to file and select new tab it won't open a new tab. The only way it will open a new tab is if I right click on a link somewhere on the page and click new tab. It's bizarre. And while I'm at it, I went to download firefox 4.o it came up with an error page so I can't download firefox again...

Chosen solution

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).


Read this answer in context 👍 6

All Replies (4)

more options

That is bizarre. Do you have any add-ons that change the default tab behavior? If so, try disabling them temporarily and see whether that helps.

more options

Chosen Solution

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).


more options

Thank you, it was the Ask toolbar, I uninstalled it and now it works :)

more options

Awesome. That worked. I uninstalled the Ask.com toolbar and I can now open new tabs. Thanks.