This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Before your Firefox Help question (I upgraded to 4.0.1 Every time I open firefox I get a pop up window asking me to upgrade to 4.0.1 & I have already done so.

more options

Specifically the window says: "You have chosen to open Firefox Setup 4.0.1.exe which is a: binary file from: http://3347mozilla.voxcdn.com Would you like to save this file?" How do I remove this popup???

Specifically the window says: "You have chosen to open Firefox Setup 4.0.1.exe which is a: binary file from: http://3347mozilla.voxcdn.com Would you like to save this file?" How do I remove this popup???

Chosen solution

You can check the home page setting and make sure that you haven't included a download page.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

You can check the home page setting and make sure that you haven't included a download page.

more options

Thanks cor-el! I had my homepage set to google.com and I re-entered it and I still got the problem. Though I first hit "save current pages" first which put in all the open pages (no current page save option I could find). This led me to an idea. I was using the new 'pin' option and saved the page that explained about 4.0.1 - "http://www.mozilla.com/en-US/products/download.html?product=firefox-4.0.1&os=win&lang=en-US" so I could learn all the options later and not struggle to find the page later. I un-pinned all my pinned pages, closed then opened firefox and the problem went away. I did bookmark the above (and other) page(s) and when I opened it up later, the pop up appeared. The villain has been identified and eliminated. Thanks for leading me down the right path